{"id":4463,"date":"2024-09-23T15:20:25","date_gmt":"2024-09-23T14:20:25","guid":{"rendered":"https:\/\/segragymnasiet.se\/?page_id=4463"},"modified":"2024-12-30T19:33:35","modified_gmt":"2024-12-30T18:33:35","slug":"klagomalshantering","status":"publish","type":"page","link":"https:\/\/segragymnasiet.se\/elevinformation\/klagomalshantering\/","title":{"rendered":"Klagom\u00e5lshantering"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4463\" class=\"elementor elementor-4463\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1547e51e e-flex e-con-boxed e-con e-parent\" data-id=\"1547e51e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c13c1e e-con-full e-flex e-con e-child\" data-id=\"1c13c1e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c787cc7 elementor-widget elementor-widget-heading\" data-id=\"c787cc7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klagom\u00e5lshantering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4888f87 e-con-full e-flex e-con e-child\" data-id=\"4888f87\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-be00944 e-con-full e-flex e-con e-child\" data-id=\"be00944\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdb679e elementor-widget elementor-widget-text-editor\" data-id=\"cdb679e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>F\u00f6r oss p\u00e5 Segragymnasiet \u00e4r det viktigt att vi h\u00e5ller en h\u00f6g kvalitet p\u00e5 v\u00e5r verksamhet.<\/div><div>\u00a0<\/div><div>Har du som elev eller v\u00e5rdnadshavare n\u00e5gra klagom\u00e5l eller tycker att vi brister i n\u00e5got avseende, har vi rutiner f\u00f6r vart du v\u00e4nder dig med dina klagom\u00e5l och hur dessa behandlas.<\/div><div>\u00a0<\/div><div>Det ska vara tydligt f\u00f6r dig vart du kan v\u00e4nda dig med dina klagom\u00e5l och v\u00e5rt m\u00e5l \u00e4r att \u00e5tg\u00e4rda dessa skyndsamt.<\/div><div>\u00a0<\/div><div>Elev eller v\u00e5rdnadshavare som vill framf\u00f6ra klagom\u00e5l v\u00e4nder sig i f\u00f6rsta hand till mentor eller undervisande l\u00e4rare. Denna kommer att ta emot klagom\u00e5let och utreda det tillsammans med ber\u00f6rda medarbetare och \u00e5terkoppla eventuella \u00e5tg\u00e4rder.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-992d538 e-con-full e-flex e-con e-child\" data-id=\"992d538\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4a390 elementor-widget elementor-widget-image\" data-id=\"ce4a390\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/segragymnasiet.se\/wp-content\/uploads\/2024\/09\/Blankett-for-klagomal.pdf\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Blankett f\u00f6r klagom\u00e5l\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NDM1MiwidXJsIjoiaHR0cHM6XC9cL3NlZ3JhZ3ltbmFzaWV0LnNlXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQmxhbmtldHQtZm9yLWtsYWdvbWFsLnBkZiJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/segragymnasiet.se\/wp-content\/uploads\/2024\/09\/Blankett-for-klagomal.pdf\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28c21c elementor-widget elementor-widget-button\" data-id=\"d28c21c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/segragymnasiet.se\/wp-content\/uploads\/2024\/09\/Blankett-for-klagomal.pdf\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-download\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ladda ner<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klagom\u00e5lshantering F\u00f6r oss p\u00e5 Segragymnasiet \u00e4r det viktigt att vi h\u00e5ller en h\u00f6g kvalitet p\u00e5 v\u00e5r verksamhet.\u00a0Har du som elev eller v\u00e5rdnadshavare n\u00e5gra klagom\u00e5l eller tycker att vi brister i n\u00e5got avseende, har vi rutiner f\u00f6r vart du v\u00e4nder dig med dina klagom\u00e5l och hur dessa behandlas.\u00a0Det ska vara tydligt f\u00f6r dig vart du kan [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":261,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-4463","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/pages\/4463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/comments?post=4463"}],"version-history":[{"count":4,"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/pages\/4463\/revisions"}],"predecessor-version":[{"id":4526,"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/pages\/4463\/revisions\/4526"}],"up":[{"embeddable":true,"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/pages\/261"}],"wp:attachment":[{"href":"https:\/\/segragymnasiet.se\/wp-json\/wp\/v2\/media?parent=4463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}